To provide better solutions and consulting services to our customers, Al-Manhal actively involves its employees in various ways:
- Department of Marketing & Customer Service: Our marketing and customer service team are responsible for the promotion of goods and services. They choose the best methods of promoting our products and are also responsible for customer follow-up and ensuring customer satisfaction. They do this through the use of questionnaires and by visiting YOU, our client, in order to stay in touch with your needs. They are always looking for the best solutions to your problems and complaints in the most timely manner possible.
- Sales Department: Our sales team is in constant pursuit of potential customers and also follows up with existing customers. Their task is to provide you with information, advice and solutions that serve your purposes. They are continually working on developing a closer relationship with you by monitoring your needs.
- Technical Section: Our technical team offers you the best solutions to technical problems with the speediest response time in town by providing spare parts, alternative devices, and maintenance service around the clock, 24/7.
- Training: External and internal training courses are arranged by Al-Manhal to provide staff with higher expertise so that they can keep abreast of technological developments and changes. Some training is also available to customers, upon request.